We’re continuing our series of real stories from the field—showing how the Mercury GSE team steps in to keep ramp operations moving, especially when demand is high and time is short.
In the middle of the summer heat, two key Oshkosh AeroTech, LLC Commander 30 loaders at San Antonio International Airport (SAT), along with TLD air conditioning units (ACUs) and ground power units (GPUs) at Kelly Field Airport (SKF)—both supporting top Mercury GSE accounts—needed urgent servicing. These systems are essential for cooling aircraft cabins, powering onboard systems, and ensuring crews can work safely.
Adam Spencer, Fleet Support Manager from Mercury GSE, quickly rerouted to the sites, restoring three ACUs and one GPU before the weekend rush. For the remaining units, he coordinated immediate parts procurement so servicing could be completed without delay.
The next day, he provided remote troubleshooting to bring another ACU back online—supporting time-sensitive aircraft maintenance and keeping operations running.
It’s this combination of rapid response, technical expertise, and follow-through that makes the difference during peak season. Because at Mercury GSE, GSE never sleeps.
Unlike some others in the industry, our commitment doesn’t end when we deliver the unit. The Mercury GSE Advantage means 24/7 breakdown support, preventative maintenance, factory-trained technicians, rapid-response service, a dedicated parts team, and nationwide transportation—keeping our customers’ ramps ready year-round.
Does your GSE provider offer this level of service? Contact us to learn more about what Mercury GSE has to offer—including the Mercury GSE Advantage?
We are pleased to share that Karla Harrington has joined Mercury GSE as Vice President of Leasing. Karla, (Pictured with Joseph Davis, VP of Customer Experience), brings more than a decade of experience in ground support equipment leasing, asset management, and customer partnership development. She is widely respected across the industry for her deep leasing expertise, her commitment to strong, long-term customer relationships, and her collaborative approach to supporting complex operational needs.
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As the aviation industry continues its push toward smarter fleet strategy, operational agility, and around-the-clock reliability, Mercury GSE is gearing up for another year on the global stage. From maintenance innovation to equipment modernization, 2026 is shaping up to be a defining year for ramp and ground operations—and the conversations driving it will happen face-to-face across the industry’s most important events.
LEER MÁS >Mercury GSE tiene el honor de suministrar GSE para la Conferencia de la APEC en San Francisco
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