We’re continuing our series of real stories from the field—showing how the Mercury GSE team steps in to keep ramp operations moving, especially when demand is high and time is short.
In the middle of the summer heat, two key Oshkosh AeroTech, LLC Commander 30 loaders at San Antonio International Airport (SAT), along with TLD air conditioning units (ACUs) and ground power units (GPUs) at Kelly Field Airport (SKF)—both supporting top Mercury GSE accounts—needed urgent servicing. These systems are essential for cooling aircraft cabins, powering onboard systems, and ensuring crews can work safely.
Adam Spencer, Fleet Support Manager from Mercury GSE, quickly rerouted to the sites, restoring three ACUs and one GPU before the weekend rush. For the remaining units, he coordinated immediate parts procurement so servicing could be completed without delay.
The next day, he provided remote troubleshooting to bring another ACU back online—supporting time-sensitive aircraft maintenance and keeping operations running.
It’s this combination of rapid response, technical expertise, and follow-through that makes the difference during peak season. Because at Mercury GSE, GSE never sleeps.
Unlike some others in the industry, our commitment doesn’t end when we deliver the unit. The Mercury GSE Advantage means 24/7 breakdown support, preventative maintenance, factory-trained technicians, rapid-response service, a dedicated parts team, and nationwide transportation—keeping our customers’ ramps ready year-round.
Does your GSE provider offer this level of service? Contact us to learn more about what Mercury GSE has to offer—including the Mercury GSE Advantage?
Mercury GSE is proud to announce that we will be exhibiting at Stand E39 during the upcoming GHI Americas Conference & Exhibition, taking place at the Panama Convention Center, June 2nd - 4th. GHI Americas brings together airlines, ground handlers, airports, and aviation service providers from across North, Central, and South America — making it an ideal setting to discuss the operational realities facing ground operations today.
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This morning, Mercury GSE was honored to take part in Delta Air Lines’ annual Jet Drag at Delta TechOps Hangar 10 in Atlanta—joining forces as part of the GSE industry’s Batt Bunnies team to help raise critical funds for the American Cancer Society. For those unfamiliar, Jet Drag brings together teams of 25 to pull a 255,000-pound Boeing 757 in a tug-of-war style challenge—all for a cause far bigger than competition.
LEER MÁS >Mercury GSE today announced the appointment of Eric Davis as Vice President of Operations, reinforcing the company’s position as the industry leader in service-backed GSE solutions. Davis brings more than 28 years of experience in the aviation ground support equipment industry, with deep expertise across global aftermarket operations, service strategy, and large-scale operational leadership. He has a proven track record of improving fleet performance, enhancing customer support delivery, and building high-performing service organizations across complex, multi-location environments.
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