We’re continuing our series of real stories from the field—showing how the Mercury GSE team steps in to keep ramp operations moving, especially when demand is high and time is short.
In the middle of the summer heat, two key Oshkosh AeroTech, LLC Commander 30 loaders at San Antonio International Airport (SAT), along with TLD air conditioning units (ACUs) and ground power units (GPUs) at Kelly Field Airport (SKF)—both supporting top Mercury GSE accounts—needed urgent servicing. These systems are essential for cooling aircraft cabins, powering onboard systems, and ensuring crews can work safely.
Adam Spencer, Fleet Support Manager from Mercury GSE, quickly rerouted to the sites, restoring three ACUs and one GPU before the weekend rush. For the remaining units, he coordinated immediate parts procurement so servicing could be completed without delay.
The next day, he provided remote troubleshooting to bring another ACU back online—supporting time-sensitive aircraft maintenance and keeping operations running.
It’s this combination of rapid response, technical expertise, and follow-through that makes the difference during peak season. Because at Mercury GSE, GSE never sleeps.
Unlike some others in the industry, our commitment doesn’t end when we deliver the unit. The Mercury GSE Advantage means 24/7 breakdown support, preventative maintenance, factory-trained technicians, rapid-response service, a dedicated parts team, and nationwide transportation—keeping our customers’ ramps ready year-round.
Does your GSE provider offer this level of service? Contact us to learn more about what Mercury GSE has to offer—including the Mercury GSE Advantage?
Mercury GSE is pleased to announce that Deanna Vachout has joined our expanding Business Development and Operations team as Director of Business Operations. Based in the Chicago area, Deanna brings more than 16 years of experience across aviation, GSE fleet and maintenance operations, business operations, and finance.In her new role, Deanna will work across Business Development, Operations, Leasing, and Accounting, helping strengthen coordination and key business processes throughout Mercury GSE. She will support equipment procurement and customer onboarding, business reporting and analytics, contract administration, ERP initiatives, and process improvement. Please join us in welcoming Deanna to Mercury GSE. We’re excited to have her on board!
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Fresh from GSE Expo Europe in Lisbon, Mercury GSE is heading to Las Vegas for NBAA-BACE 2026, taking place October 20–22 at the Las Vegas Convention Center. Visit us at Booth 919 to learn how Mercury supports FBOs, corporate flight departments, MROs and other business aviation operators with flexible GSE rentals, leasing, sales and around-the-clock fleet support.
READ MORE >Mercury GSE today announced the appointment of Eric Davis as Vice President of Operations, reinforcing the company’s position as the industry leader in service-backed GSE solutions. Davis brings more than 28 years of experience in the aviation ground support equipment industry, with deep expertise across global aftermarket operations, service strategy, and large-scale operational leadership. He has a proven track record of improving fleet performance, enhancing customer support delivery, and building high-performing service organizations across complex, multi-location environments.
READ MORE >Take a look inside Mercury GSE’s Victorville, California facility, located at the Southern California Logistics Airport, and see how our team, equipment and support capabilities help serve the aviation and MRO industry.
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