We’re continuing our series of real stories from the field—showing how the Mercury GSE team steps in to keep ramp operations moving, especially when demand is high and time is short.
In the middle of the summer heat, two key Oshkosh AeroTech, LLC Commander 30 loaders at San Antonio International Airport (SAT), along with TLD air conditioning units (ACUs) and ground power units (GPUs) at Kelly Field Airport (SKF)—both supporting top Mercury GSE accounts—needed urgent servicing. These systems are essential for cooling aircraft cabins, powering onboard systems, and ensuring crews can work safely.
Adam Spencer, Fleet Support Manager from Mercury GSE, quickly rerouted to the sites, restoring three ACUs and one GPU before the weekend rush. For the remaining units, he coordinated immediate parts procurement so servicing could be completed without delay.
The next day, he provided remote troubleshooting to bring another ACU back online—supporting time-sensitive aircraft maintenance and keeping operations running.
It’s this combination of rapid response, technical expertise, and follow-through that makes the difference during peak season. Because at Mercury GSE, GSE never sleeps.
Unlike some others in the industry, our commitment doesn’t end when we deliver the unit. The Mercury GSE Advantage means 24/7 breakdown support, preventative maintenance, factory-trained technicians, rapid-response service, a dedicated parts team, and nationwide transportation—keeping our customers’ ramps ready year-round.
Does your GSE provider offer this level of service? Contact us to learn more about what Mercury GSE has to offer—including the Mercury GSE Advantage?
Peak season demands absolute reliability. At the busy UPS Reno hub—with constant arrivals and tough weather—our equipment is the backbone of ramp operations. This behind-the-scenes video features our Fleet Support Manager, Adam Spencer (from Fort Worth HQ), onsite to guarantee seamless performance. Our Oshkosh AeroTech B650s and Commander 30 cargo loaders are specifically engineered to perform under this nonstop pressure, ensuring every piece of time-sensitive freight keeps moving. For our partners, it means zero downtime. For us, it’s just how we operate. Rain or shine, Because 𝐆𝐒𝐄 𝐍𝐞𝐯𝐞𝐫 𝐒𝐥𝐞𝐞𝐩𝐬
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Mercury GSE is already mapping forward into the 2026 aviation event cycle — returning to MRO Americas in Orlando, GHI Americas in Panama City, and NBAA-BACE in Las Vegas, while making its first appearance at GSE Expo Europe in Lisbon. With aviation moving nonstop through peak season surges, holiday travel, and year-round demand, Mercury continues to support operators with dependable GSE solutions, 24/7 responsiveness, and opportunities to connect face-to-face throughout next year’s major industry gatherings.
READ MORE >Mercury GSE is honored to supply GSE for the APEC Conference in San Francisco
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