Call (888) 234-5505 for 24/7 Technical Service

On The Ramp: Real Stories From Mercury GSE - From Alaska to Chicago, Mercury GSE Keeps Ramps Moving!

At Mercury GSE, service doesn’t stop when the equipment is delivered—it follows our customers wherever operations take them. In just one week, our technicians covered thousands of miles to keep ramps running, from Alaska to Kentucky and everywhere in between. Our team traveled as far as Anchorage, Alaska to respond to a critical air start issue, perform preventative maintenance, and provide operator training. At another Alaska site, a pushback tractor commissioning was handled under warranty, ensuring smooth operations in one of the toughest environments for ground support.

At Mercury GSE, service doesn’t stop when the equipment is delivered—it follows our customers wherever operations take them. In just one week, our technicians covered thousands of miles to keep ramps running, from Alaska to Kentucky and everywhere in between.

Our team traveled as far as Anchorage, Alaska to respond to a critical air start issue, perform preventative maintenance, and provide operator training. At another Alaska site, a pushback tractor commissioning was handled under warranty, ensuring smooth operations in one of the toughest environments for ground support.

Meanwhile, at Phoenix Sky Harbor International Airport in 106 degree heat, a new cargo loader was commissioned to expand capacity, while in Texas, our crews tackled a combination of repairs, preventative maintenance, and operator training—making sure belt loaders, ACUs, GPUs, and cargo loaders were ready for peak demand.

In Kentucky, inspections and preventative service kept equipment performing for one of the busiest air cargo hubs in the country. And in the Midwest, our team was on the ground at Chicago O’Hare (ORD), servicing an Oshkosh AeroTech, LLC M-60 AC unit—critical for keeping passengers and crews cool in the summer heat. Beyond that, our technicians supported operations with scheduled maintenance, rapid response service, and operator training to ensure ramps never miss a beat.

This is the Mercury difference. From preventative maintenance to emergency breakdowns, from warranty work to operator training, our technicians don’t just show up locally—they go wherever they’re needed, including some of the most remote and high-pressure ramps in North America.

Because at Mercury GSE, GSE never sleeps.

Latest News

News

Mercury GSE Is Headed East!

Mercury GSE today announced that the company will be opening a new operations and support facility in the eastern United States in 2024.

READ MORE >

Events

Proud To Once Again Pull Together For A Cure.

This morning, Mercury GSE was honored to take part in Delta Air Lines’ annual Jet Drag at Delta TechOps Hangar 10 in Atlanta—joining forces as part of the GSE industry’s Batt Bunnies team to help raise critical funds for the American Cancer Society. For those unfamiliar, Jet Drag brings together teams of 25 to pull a 255,000-pound Boeing 757 in a tug-of-war style challenge—all for a cause far bigger than competition.

READ MORE >

Press

Mercury GSE Elevates Ground Support for the Asia-Pacific Economic Cooperation (APEC) Conference in San Francisco

Mercury GSE is honored to supply GSE for the APEC Conference in San Francisco

READ MORE >

Videos

REQUEST A QUOTE

Or let us know how we can serve you.