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[Los Angeles, CA] – May 7, 2025 – As Mercury GSE continues to expand its footprint nationwide and scale operations at our Fort Worth headquarters, we are proud to announce the appointment of Joseph Davis to the newly created position of Vice President of Customer Experience.
In this strategic role, Davis will be responsible for leading customer-centric initiatives designed to enhance Mercury GSE’s service model, drive account growth, and further elevate the customer experience across the commercial aviation industry. This includes deepening relationships with passenger and cargo airlines, MRO providers, and ground handling operators.
"At Mercury GSE, our customers come first—and the relationship we have with each client is what drives our success," said Bob Travis, President of Mercury GSE. "With Joe’s experience and vision, we’re taking a big step forward in ensuring that every interaction with Mercury reflects the best our industry has to offer."
Davis brings nearly a decade of experience from Oshkosh AeroTech, where he most recently served as a Senior Sales Account Manager, helping to grow and support a global customer base. He holds an Associate’s Degree in Specialized Technology from the Pittsburgh Institute of Aeronautics, a Bachelor’s Degree in Business Management, and a Master of Business Administration (MBA)—both from Columbia Southern University. This combination of technical training and business leadership equips him with a unique mix of hands-on expertise and strategic acumen.
"I'm honored to join a team that’s redefining what responsive, high-performance GSE support looks like,” said Davis. “As the industry evolves, Mercury’s commitment to preventative maintenance, 24/7 support, and tailored leasing solutions makes this an exciting time to drive customer growth and retention.”
Joseph Davis can be reached at jdavis@mercurygse.com or by phone at (682) 600-2745 for inquiries related to Mercury GSE's customer experience initiatives.
The addition of this executive leadership role reflects Mercury GSE’s continued investment in delivering dependable, customized equipment solutions across North America—ensuring our partners stay mission-ready, no matter the ramp conditions.
Mercury GSE is heading to GSE Expo in Lisbon! Visit us at Booth D27 to learn how we can support your North American operations. As a leading provider of ground support equipment (GSE) rentals, leasing, fleet support, and equipment sales, we serve MROs, FBOs, airlines, ground handlers, air cargo operators, and airport service providers throughout North America. From short-term rentals and seasonal demand to long-term leasing and fleet expansion, we help customers stay operational with flexible, cost-effective solutions backed by responsive customer support. Whether you're planning for peak travel periods, expanding your fleet, replacing aging equipment, or looking for a trusted North American partner, Mercury GSE has the experience, inventory, and support network to help you succeed.
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Fresh from GSE Expo Europe in Lisbon, Mercury GSE is heading to Las Vegas for NBAA-BACE 2026, taking place October 20–22 at the Las Vegas Convention Center. Visit us at Booth 919 to learn how Mercury supports FBOs, corporate flight departments, MROs and other business aviation operators with flexible GSE rentals, leasing, sales and around-the-clock fleet support.
READ MORE >Mercury GSE today announced the appointment of Eric Davis as Vice President of Operations, reinforcing the company’s position as the industry leader in service-backed GSE solutions. Davis brings more than 28 years of experience in the aviation ground support equipment industry, with deep expertise across global aftermarket operations, service strategy, and large-scale operational leadership. He has a proven track record of improving fleet performance, enhancing customer support delivery, and building high-performing service organizations across complex, multi-location environments.
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