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Mercury GSE Privacy Policy

Effective Date: April 1, 2024

Welcome to Mercury GSE. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website, products, and services (collectively, "Services") and tells you about your privacy rights and how the law protects you.

1. Information Collection and Use

For a better experience while using our Services, we may require you to provide us with certain personally identifiable information, including but not limited to:

  • Name
  • Email Address
  • Telephone Number
  • Company Address
  • Company Name
  • Occupation

The information that we collect will be used to contact or identify you and to provide and improve our Services.

2. Log Data

We want to inform you that whenever you visit our Services, we collect information that your browser sends to us, known as Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Services that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

3. Cookies

Cookies are small pieces of data stored on your device (computer or mobile device) when you browse the internet. They are used by websites to remember your preferences, enhance your browsing experience, and provide personalized content.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the functioning of the Services. They enable you to navigate the website and use its features. Without these cookies, the Services may not function properly.
  • Analytical/Performance Cookies: These cookies collect information about how visitors use the website, such as which pages are visited most often and if users encounter error messages. This helps us improve the performance of the Services.
  • Functionality Cookies: These cookies allow the website to remember site preferences and choices you make (such as your username, language, or region) and provide enhanced, more personalized features.
  • Advertising/Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
  • Third-Party Cookies: We may also use third-party cookies provided by trusted third parties, such as analytics providers or advertisers. These cookies may collect information about your online activities over time and across different websites.

Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to delete or block cookies, as well as to configure your browser settings to accept or reject cookies automatically. However, if you choose to block all cookies, you may not be able to access certain features of the Services.

Changes to this Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

Consent

By using the Services, you consent to the use of cookies and similar technologies in accordance with this Cookie Policy. If you do not agree to the use of cookies, you should not use the Services.

4. Data Security

Access Controls

Access to your personal information is restricted to authorized personnel who have a legitimate need to access it for the purposes outlined in this Privacy Policy. We enforce strict access controls and require authentication mechanisms such as passwords or multi-factor authentication for accessing sensitive data.

Data Minimization

We only collect and retain personal information that is necessary for the purposes stated in this Privacy Policy. We do not store your data for longer than is required or permitted by law.

Regular Audits and Monitoring

We conduct regular audits and assessments of our systems and processes to identify and address any potential vulnerabilities or weaknesses. We also monitor our systems continuously for suspicious activities and unauthorized access attempts.

Employee Training

We provide training to our employees on data security best practices and their responsibilities in handling and protecting personal information. Our employees are required to adhere to strict confidentiality obligations.

Third-Party Service Providers

When we engage third-party service providers to process or handle your personal information on our behalf, we ensure that they implement adequate security measures to protect your data in accordance with applicable data protection laws and regulations.

Data Breach Response

In the event of a data breach involving your personal information, we will promptly investigate the incident, take appropriate measures to mitigate any harm, and notify you and relevant authorities as required by law.

User Responsibilities

While we take all reasonable steps to protect your data, you also play a crucial role in maintaining the security of your information. We recommend that you choose strong, unique passwords, keep them confidential, and avoid sharing your account credentials with others. 

5. International Data Transfers

Mercury GSE may transfer your personal information to countries outside of your own jurisdiction for the purposes outlined in this Privacy Policy. These international data transfers may be necessary for providing you with the requested Services, fulfilling contractual obligations, or for other legitimate business purposes.

When transferring your personal information internationally, we will ensure that adequate safeguards are in place to protect your data in accordance with applicable data protection laws and regulations. These safeguards may include:

Standard Contractual Clauses

We may enter into agreements with recipients of your personal information, incorporating standard contractual clauses approved by relevant data protection authorities, to ensure that your data receives an adequate level of protection during the transfer process.

Binding Corporate Rules

Where applicable, we may implement binding corporate rules within our organization to facilitate the transfer of personal information across borders while maintaining a consistent level of data protection across our global operations.

Certifications and Frameworks

We may rely on recognized certification mechanisms or adherence to international frameworks such as the EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield to legitimize data transfers to countries that may not have data protection laws equivalent to those in your own jurisdiction.

Data Transfer Agreements

In some cases, we may obtain your explicit consent before transferring your personal information internationally. Your consent will be obtained in accordance with applicable legal requirements and will clearly outline the purposes of the data transfer and any associated risks.

Despite our efforts to ensure the security of your personal information during international transfers, it's important to note that laws and regulations regarding data protection may vary from one jurisdiction to another. By using our Services, you consent to the transfer of your personal information to countries outside of your own jurisdiction as described in this Privacy Policy.

If you have any questions or concerns about international data transfers or if you require further information about the safeguards we have in place, please contact us at mercury@mercurygse.com. We are committed to ensuring the protection and privacy of your personal information, regardless of where it is processed or stored.

6. Your Privacy Rights

At Mercury GSE, we recognize and respect your privacy rights. As a data subject, you have certain rights regarding the collection, use, and processing of your personal information. We are committed to facilitating the exercise of these rights and ensuring that your privacy preferences are honored. The privacy rights you may have are listed below.

Right to Access

You have the right to request access to the personal information we hold about you. Upon request, we will provide you with a copy of your personal data in a commonly used electronic format, free of charge, unless such requests are manifestly unfounded or excessive.

Right to Rectification

You have the right to request the correction of any inaccurate or incomplete personal information we hold about you. We will promptly update or amend any data that is found to be incorrect or outdated.

Right to Erasure (Right to Be Forgotten)

In certain circumstances, you have the right to request the deletion or removal of your personal information from our systems. This right may apply, for example, when the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent for its processing.

Right to Restriction of Processing

You have the right to request the restriction of processing of your personal information under certain conditions. This may include situations where you contest the accuracy of the data, the processing is unlawful, or you object to its processing.

Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another data controller where technically feasible. This right applies when the processing is based on consent or contractual necessity and is carried out by automated means.

Right to Object

You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes or where the processing is based on legitimate interests. We will respect your objection unless we have compelling legitimate grounds for the processing that override your interests, rights, and freedoms.

Right to Withdraw Consent

If we rely on your consent for the processing of your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint

If you believe that your privacy rights have been violated or that we have not complied with applicable data protection laws, you have the right to lodge a complaint with a supervisory authority or data protection regulator in your country of residence.

To exercise your privacy rights or if you have any questions regarding the processing of your personal information, please contact us at mercury@mercurygse.com. We will respond to your requests in accordance with applicable data protection laws and regulations.

7. Contact Information

If you have any questions, concerns, or inquiries regarding our privacy practices or this Privacy Policy, please don't hesitate to contact us using the following information:

Mercury GSE

9445 Ann Street

Santa Fe Springs, CA 90670

United States

Email: mercury@mercurygse.com

Phone: (562) 653-0654

We take your privacy seriously and are committed to addressing any issues or inquiries you may have in a timely and efficient manner. Your feedback is valuable to us as we continuously strive to improve our Services and ensure the protection of your personal information.